Support

Questions or problems using Infor EAM

 

In case of problems, please consult the How To's page.

If you don't find the answer to your question, please send a support request to eam.support@cern.ch or use the support form below. You will receive a confirmation of the reception of your request via email and it will be treated as soon as possible.

 

Need help to get started?

 

If you need help getting started please consult the Tutorials and Documentation pages. If you need any advice concerning the system configuration, please contact eam.support@cern.ch or use the support form below.

Infor EAM Interfaces

 

Local Administrators

 

For more specific questions and for setting up several specific services, you may also contact your local administrator.

Click here to see the full List of Local Administrators available.

 

Request Form

 

For more general questions, you can also contact the support in a simplified way by using the Request Form.

Log in into your account and send a direct request by filling the parameters of the request below.

ServiceNow EAM Request Form